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If you discover an issue with your double glazing windows after your setup or something incorrect with the work itself, you must be covered by your FENSA-backed guarantee, which is a requirement for installers to provide. You should call the company in the first circumstances to solve any issues. You are also covered by the Customer Rights Act 2015, which protects consumers from flawed items or services.

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If you feel these criteria have not been met, your installer is needed to put things. It is up to the company to decide whether to fix them or provide replacements, and they will usually pick the cheaper of the two alternatives.

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The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme offers a complimentary customer advice line and free access to its services, while The Glazing Arbitration Plan (TGAS formally the Glazing Ombudsman Plan) has the ability to take cases to arbitration, which aims to solve disagreements without going to court; however, this scheme is only readily available if your installer is a FENSA or Glass and Glazing Federation (GGF) member and you have actually currently been through their problems procedure.

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If you paid for part or all of your windows with a credit card or the windows company organized finance in your place, and the sale was between 100 and 30,000, you will be covered by the Customer Credit Act 1974, that makes your charge card provider equally as accountable as the installer for any disagreements.

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This does not use if you got a bank loan by yourself to spend for the work. Your last resort for fixing disputes with your installer is taking them to court to get an order for them to compensate you. Which court you turn to depends upon the quantity you're claiming if it's 10,000 or less in England and Wales or approximately 3,000 in Northern Ireland, you can utilize the small claims court.

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Understand that court action can be pricey and may take a very long time to reach a choice. Keep records of every step of your complaints process, consisting of emails, phone logs and other written interaction with your installer, along with images of any damage or faulty installation, as this can all be used as evidence to support your case.

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Double glazing is a terrific method to keep heat inside buildings in order to make them more energy efficient, and their advantages are often promoted in the colder months. Nevertheless, it's not simply during winter that double glazed windows are a great concept they also keep heat out during the summer to keep houses and workplaces cool throughout spells of heat.

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A lot of individuals believe of making the upgrade to double glazing in autumn or winter season to enjoy the benefits. Here's why two panes of glass are better than one all year round, particularly during the summer season. Double glazing works in all weathers because it stops heat transferring from one side to the other.

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It has a double function so its benefits can be felt all year round, whether you desire the room to remain cool or remain warm. With longer days and light evenings, you might find that your neighbours begin having later dinner parties and BBQs that go on late into the night.

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!? Have you ever observed the faded result on a picture which was positioned near a window? Installing double glazed windows can limit the amount of harmful UV rays which can penetrate the window into the house, reducing fading to carpets, drapes and other furnishings.

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Double glazed windows improve security since they can be locked from the inside and the hard glass is really tough to smash. Have a look at our windows sales brochure to find out more about double glazing and the variety of styles available.

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In current architectural and interior decoration, bigger normally is better specifically when it comes to windows and glass. However, having a great deal of windows or glass doors in the design of your house is not the most practical or energy-efficient thing to do because they are not well insulated. Windows and doors account for around 30% of total energy loss in a home.